Apartment Complex and
Community Based Residential Facility
of TH, Inc.
IMPORTANT QUESTIONS TO
ASK WHEN VISITING
the residence have the style of living you desire (private apartment,
private room, private bath)?
attractive and in good repair?
it have the level of comfort you desire (equipment, electronics, garden
areas, space for entertaining, hobbies, or windows)?
meals are provided? Are the quality and quantity of meals adequate?
Does the food style suit your tastes, nutritional requirements and
the social interactions and recreational programs appropriate and
in a safe neighborhood?
convenient for shopping, doctor’s visit, religious services and social
reasonably close to your adult children’s homes?
the facility have requisite safety equipment such as fire extinguishers
and smoke detectors? Are emergency exits clearly marked? Is there an
emergency evacuation plan in place? Is there a sprinkler system?
doors and locks secure and is there someone on duty 24 hours a day?
there an emergency call service?
doctor available around the clock?
there any obvious hazards?
medications and medical care handled properly?
facilities safely accessible for those with physical handicaps?
Quality of Care:
current tenants/residents appear to have their needs met?
they seem to be content?
tenants/residents interact well with staff?
staff take the time to listen and respond to tenants needs?
is the staff-to-tenant ratio?
Tenants/Residents Rights posted?
are the staffing patterns – are the personnel there long term, or is
there high turnover?
many and what type of staff are employed?
training does the staff receive – what are their credentials?
do current tenant or their relatives say about the care they receive
there restrictions on behavior, such as smoking or drinking alcohol?
guests welcome (including overnight guests)?
there formal visiting hours?
much flexibility is there in meal times?
are rate increases handled?
facility currently licensed and operating legally?
its license ever been revoked and, if so, why?
you see any recent inspection reports?
you see financial records?
you get references?
are the needs of the tenants and what does residence cost?
facilities base their rate on the square footage of the unit. (Adding
square feet, separate bedrooms, or a full kitchen can add to the cost.)